Privacy Policy

Effective Date: September 30, 2026

B & B Appliance Repair respects your privacy and is committed to protecting the personal information you provide when using our website or contacting us for appliance repair services.

This Privacy Policy explains what information we may collect, how we use it, and the choices you have regarding your information.

Information We Collect

When you contact B & B Appliance Repair or submit a service request through our website, we may collect information such as:

  • Your name
  • Phone number
  • Email address
  • Service address
  • Appliance type
  • Description of the appliance problem
  • Preferred method of contact
  • Any other information you voluntarily provide to us

We may also automatically collect limited technical information when you visit our website, such as your browser type, device type, IP address, pages visited, and general website usage information. This information may be collected through cookies, analytics tools, or similar technologies used by our website platform.

How We Use Your Information

We may use the information we collect to:

  • Respond to service requests and inquiries
  • Contact you regarding appliance repair appointments
  • Schedule and provide requested services
  • Communicate about repairs, parts, scheduling, or service availability
  • Improve our website and customer experience
  • Maintain business and service records
  • Protect against fraudulent or unauthorized activity
  • Comply with applicable legal requirements

We do not sell your personal information.

Service Requests and Communications

When you submit a service request, the information you provide is used so B & B Appliance Repair can evaluate your request, contact you, and arrange service when appropriate.

If you provide a phone number, email address, or preferred contact method, you authorize us to use that information to communicate with you regarding your inquiry or service request.

Cookies and Website Technology

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site, and improve website performance.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect how some portions of the website function.

Third-Party Services

Our website may rely on third-party providers for services such as website hosting, website forms, analytics, maps, email, or other website functionality.

These providers may process limited information as necessary to provide their services and may maintain their own privacy policies and practices.

B & B Appliance Repair is not responsible for the privacy practices of third-party websites or services linked from our website.

Information Sharing

We may share personal information when reasonably necessary to operate our business, fulfill your service request, or comply with the law.

This may include sharing information with service providers or vendors that assist with website operation, communications, scheduling, business administration, or related services.

We may also disclose information when required by law, legal process, court order, or governmental request, or when necessary to protect our rights, customers, business, or others.

We do not sell or rent customer personal information to third parties for their own marketing purposes.

Data Security

We take reasonable measures to protect the personal information submitted to us. However, no website, internet transmission, or electronic storage method can be guaranteed to be completely secure.

For this reason, please avoid submitting highly sensitive information through general website forms unless specifically requested.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

Children's Privacy

Our website and appliance repair services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that personal information from a child under 13 has been collected through the website, we will take reasonable steps to remove it.

Your Privacy Choices

You may contact us to ask about personal information you previously provided, request that inaccurate information be corrected, or request deletion of information when appropriate and when we are not legally or operationally required to retain it.

You may also adjust your browser settings to control cookies and similar technologies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, technology, or legal requirements.

When changes are made, the updated policy will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

B & B Appliance Repair
Walnut Ridge, Arkansas
Phone: 870-955-4419
Email: bnbparts.repair@gmail.com

Website: b-and-b-appliance-repair.multiscreensite.com